Frequently Asked Questions

Step 1: Adding Friends

To use Quest social features, you must have a Facebook account linked to your Quest  account. Once you have that, you can start adding friends.

Adding friends in VR: 

  • Select the People Button on the Universal Menu
  • Type their first and last name or Quest user name in the search bar
  • Select View profile
  • Select Add friend

The person receiving the friend request has to accept it before you can use Alcove together. To do that, they must go to the people tab on the Universal Menu, and then select the People icon on the top right of the panel. Select Requests from the drop down menu, then accept the friend request.

Share your profile with friends:

  • Select your profile photo on the Universal Menu
  • Select Share Profile

Adding friends from the Oculus Mobile App (devices may vary): 

  • Select Menu at the bottom right of the home screen
  • Select the People button
  • Select the search icon on the top right
  • Enter the person’s first and last name or their Quest user name
  • Select the Add Friend button

From the People Tab you can also:

  • Share your profile
  • Accept friend requests

Step 2: Creating an Avatar

To use Alcove with friends, you must create an avatar with the Quest Avatar Editor. Alcove is integrating the Quest’s new avatar system, meanwhile we are using the “Previous Version”.

Here’s how to open the correct avatar editor and create your avatar:

  • Select your profile photo on the Universal Menu 
  • Click Edit Avatar
  • Click the New Version Avatars toggle at the top of the left panel 
  • Confirm the switch 
  • Customize your avatar
  • When you finish click Save Avatar and Exit.

Step 3: Inviting friends inside Alcove.

Click the menu button (looks like this: ≡) on your left controller. This will open the Alcove menu. Select the Invite Friends box.

Find the friend you want to invite and click Invite to Alcove.

The recipient of the invite will get a popup telling them they’ve been invited. To accept the invite click Join.

This tutorial will explain how to upload pictures from your computer and view them in your Alcove living room.

Step 1: Creating a Rendever Account

Go to alcove.rendever.com and fill out the Sign-Up form. When filling out the form, please ensure that you type in the correct Oculus Username – as it is easy to miss. You can find your username in the Oculus mobile app following the steps below:

If you accidentally mistype your Oculus Username, you can correct it in your account settings. Click Account, Select Your Connected.

Devices, retype your username, then hit update.

 

Step 2: Uploading images to the Alcove Rendever Portal

Once you’ve created an account and have signed in, scroll to the bottom of the page where it says, “Start New Album”. Give your new album a name and click Create.

Click the + button to upload the images from your computer.

Open the folder where the photos are stored.

Select a picture by clicking on it or select multiple pictures by clicking on several files while holding down the Shift key. Then click Open to upload the selected picture(s).

The photos should appear in the album.

 

Step 2: Customizing pictures in Alcove.

Put on your headset and open Alcove. If a popup appears asking you whether you’ve linked your Oculus account to Rendever click Yes. Now move over to the wall of picture frames and select one.

When the image opens, click the add image button in the bottom right.

Then, click on the Album that you created in the Rendever portal.

Finally, click the picture you want to add to the frame.

The VR video streaming in Alcove is optimized for WiFi speed of 50-100 Mbps and above, so if your connection is slower than that, videos may be slower. We could further compress the videos, but that would visibly impact their quality for all users. Alternatively, we could also have two versions for each video – optimal quality, and compressed, something we did consider, but that may introduce other issues. We will certainly keep looking for ways to best optimize, so everyone can fully enjoy their experience in Alcove! 

Ideally, we’d strongly recommend looking into higher speed internet for your home, if that is at all an option in your area. We do realize that might not be possible, so we also added the option to download locally most of the videos. You can download as many as you want to watch, and then delete them to make room for more.

Alcove uses Quest’s multiplayer platform and depends on it to connect you with your friends while you’re in Alcove. Occasionally if there’s network dropout or slow wi-fi, friends are unable to see one, or the other on Alcove’s invite list. We recommend:

  • Making sure you and your friend are both using the latest version of Alcove and Quest
  • Restarting Alcove and/or your headset

There could be several reasons why your avatar appears gray. The Alcove team is working on integrating the new Oculus avatar system which has recently been released to all developers. Alcove still uses the “previous version” avatars, so if you haven’t already, you’ll need to set up a 2nd avatar.

Here’s how to create your avatar using the Quests’s previous version editor:

  • Select your profile photo on the Universal Menu
  • Click the Edit Avatar button 
  • Click on the New Version Avatars toggle at the top of the left panel
  • Confirm the switch
  • Customize your avatar
  • When you’re finished click Save Avatar and Exit 

Some players report bugs in trying to access the previous version editor, from misdirected links to avatar changes not saving – which could also explain why your avatars are gray. If you continue experiencing an issue, we recommend contacting the Quest support support team, https://support.oculus.com/articles/contact-us/contact-us/index-contact-us/

If your avatar spawns in the couch and/or panel menus are out of reach, you can reset your avatar’s vertical position: 

  • Press menu button on your left controller or the B key on your right controller to bring up Alcove’s menu
  • Select Settings
  • Click on the toggle for Seated Mode

If your avatar is still in the floor after activating Seated Mode please check your Quest guardian settings:

  • Click on the Oculus button on your right controller to bring up the Quest universal menu
  • Select Quick Settings on the left
  • Select Guardian
  • Select Room Scale (you can switch back to stationary guardian after you reset the floor level)
  • Reset Floor level and confirm 

 

 

Alcove Tutorial

The primary button in Alcove is the trigger (shown highlighted in the image below). You will use this button for most interactions.

Throughout the house there are circles on the ground. These are teleportation stations, the main way to move around the house. When you hover over them they will glow and when you click on them (using the trigger) you will teleport to that spot.

 

You can interact with anything that glows when you hover over it. For example, you can view the pictures on the wall by clicking on their frames.

 

Another way to move is by using the Alcove menu. This can be accessed by clicking the ≡ button on the left controller (shown highlighted in the image below).

 

This menu shows the different areas of the house including the media area, travel room, and the health area. Clicking on an icon will transport you to that section of the house.

 

To exit out of any menu or experience, click the B button on your right controller.

 

The last important control is the joystick. There is one on each controller and they are used for a couple of important tasks.

The first is turning: Instead of physically turning your head to look around you can push the joysticks to the left or right to turn your view.

The second use is scrolling through menus. Push a joystick up or down to scroll through menu items.

Now that you are familiar with the controls, there’s a lot of content to explore!

Health Area

Clicking on the pile of rocks will open a guided meditation/breathing exercise.

 

The ‘Your Health Matters’ book contains Health & Wellness videos:

 

The spa tray has a selection of mediation videos.

 

The barbell in the corner has workout videos.

 

 

Media Area

On the TV there is a wide selection of content. Select a category and then choose the video you want to watch from the list.

 

There is also a violin in the corner where you can listen to a string quartet play classical music.

 

Interact Area

The interact area is a table near the photo wall. This is the part of the house where you can do everything from playing a round of checkers to interacting with a little virtual bunny. There are lots of games to choose from and more will be added over time.

Currently, the games menu includes:

  • Hide and Seek
  • Checkers
  • Babble Rabbit
  • Memory Wall
  • 10×10
  • Matching Pairs
  • Quick Blocks
  • Rain Ripples
  • Speed Sort
  • Blumber

 

Virtual Environments

Moving out onto the side porch (the part of the porch that is parallel to the living room) you will find 3 orbs floating above the glass.

 

These orbs allow you to change the environment that surrounds your house. The one pictured above is the Ocean. There are two others that you can also select: Mountain and Meadow. Simply click whichever environment you want and your surroundings will change instantly!

 

Travel Room

Probably the most interesting room in the house is the travel room. This room boasts a huge selection of travel videos from all over the world along with bus tours through major cities, balloon tours over natural landmarks, majestic videos of fish and dolphins taken from scuba divers and much more.

The majority of the travel videos can be accessed using the globe on the table.

 

To view content from the globe you first click it so that it expands. Now you can rotate it by focusing your pointer on the globe, holding down the trigger, then moving your controller slightly to the left or right. When you want it to stop spinning, let go of the trigger.

 

Now click the continent of your choosing and this will open up a menu of all of the cities.

Choose a city and then select one of the videos.

Diving in Apo Island, Philippines:

 

In the far corner of the room there is a little toy car. The car has several road trip videos that take place across the continental United States.

 

To the right of the car is a hot air balloon. In the balloon, you will find tours that give you a bird’s eye view of locations ranging from Uganda to the Swiss Alps.

To the left of the car is a model bus. Here you’ll find bus tours of the world’s largest cities­: Paris, London and Tokyo to name a few.

In the other corner of the room there is a diver mask, a globe on a stand, and several large pictures on the wall.

 

The diver mask is a collection of all of the underwater content. You can swim alongside a pod of dolphins, dive into a reef and much more.

The globe is a link to another VR app called Wander. Wander costs $10 and is basically Google Maps in VR. You can go anywhere in the world that Google offers street view and you can do it with your friends.

Finally, the pictures on the wall are different videos that weren’t included in the globe. Things like a tour of the Library of Congress or a Lunar New Year parade.

And that’s it. Now put on your headset and go explore Alcove!